"Last year, restaurants crossed a digital milestone: The percentage of orders booked online or using a smartphone or tablet app—now 6.6% of the total—exceeded the quantity placed verbally over the telephone (5%)...Electronic orders have been a boon to the industry. They've tripled over the past five years." - John Kell, Fortune
Your restaurant's success hinges on your ability to motivate new and existing customers to choose your food over the competition's. Whether your customers choose to dine at your restaurant or order food for carryout, it is your responsibility as a restaurant owner to make the ordering process as seamless as possible for your patrons. Below is a look at the ten qualities that separate Takeaway Solutions from the competition.
Why is online ordering a must for today's restaurant?
"If you own a restaurant, online ordering should be a central part of your website. Why? – Because it allows customers to order from the convenience of their location; and in today's day and age, the general public is all about convenience." - Restaurant Engine
Online ordering is no longer an option for restaurant owners who wish to increase their sales - it is a must. With research showing that people who order online are more likely to reorder than walk-in customers, online ordering should be a top priority for restaurant owners seeking a competitive edge. In addition to boosting repeat business, online ordering satisfies consumers' growing demand for convenience.
What are the qualities that set Takeaway Solutions apart from the competition?
Not all online ordering platforms are created equal. New online ordering platforms enter the market every day, making it increasingly challenging to separate the best ordering platforms from those that are less robust. The founders of Takeaway Solutions used their industry expertise to develop cost-effective software for restaurant owners who seek the latest cutting-edge online ordering technology but who refuse to pay the costly commissions associated with most competing software platforms. Below are the top ten qualities that separate Takeaway Solutions from other restaurant ordering software.
1) Unparalleled Convenience
Optimising convenience for customers is a top goal for the Takeaway Solutions team. Our software developers make ordering online a fast, easy process for customers with a simple and low number of click process that minimises effort on the part of the customer.
The commissions charged by most online ordering providers are so costly that many restaurant owners simply cannot afford to invest in the software. It is not uncommon for providers to charge commissions of 20% or more, making an online ordering platform a pipedream for cost-conscious restauranteers. With its commission-free structure and plans starting at just $50 per month, Takeaway Solutions is one of the most affordable platforms on the market.
Consumers who like choices will be delighted by having three easy ways to place online orders with your restaurant. Unlike some platforms, which provide only one way for customers to place orders, our solution offers the following ways to order online:
- Mobile app: Customers can easily download our free app or we can create your own app if you wish
- Website orders: Our solution will work with your current website or we can create one for you
- Facebook orders: Customers can place orders on your Facebook page with our Facebook app
4) Table bookings
Most online ordering systems are limited to online ordering only. They offer no means of reserving tables or drawing customers into your dining room. Takeaway Solutions, on the other hand, helps drive traffic to your dining room by providing a way for customers to book a table at your restaurant online and if they wish, also allows for them to pre-order their meal.
The primary reason why people order food from their mobile devices is to avoid long lines and crowds at restaurants or have the food cooking while they are driving to collect their meal. Millennials are especially likely to use their mobile devices to order food, with nearly 40% of millennials ordering food using their smartphones. Takeaway Solutions' platform is designed for use with all sizes of mobile device screens, making it a popular choice for restaurants that cater to people on the go.
Our online ordering platform was designed to be intuitive. Specifically, Takeaway Solutions was designed to track customer orders, identify favourite meals, and maintain customer payment information to facilitate reordering. In a nutshell, it helps your restaurant develop a personalised approach to your customers that will encourage them to turn into your most loyal ambassadors.
7) An Educational Approach
At Takeaway Solutions, we know how competitive the restaurant industry can be. We go the extra mile to provide our clients with the tools and resources they need to gain an edge over the restaurants down the street. In addition to our software solutions, we provide helpful information and tips through our blog and email newsletters.
8) Stellar Customer Support
Investing in state-of-the-art ordering software could do more harm than good for your restaurant if you are unable to receive prompt technical support from your software provider. At Takeaway Solutions, prompt support is a key objective for us. We are available by phone, e-mail and messenger to personally respond to your questions and concerns.
9) Additional Services
Our commitment to serving the needs of restaurant owners extends beyond online ordering and table booking. Our website design experts can create a simple, attractive website for your restaurant that will help you quickly climb the rankings with Google and other search engines.
10) A Free Trial
We realise that investing in ordering system software is a paramount move for many restaurant owners. Selecting the best software to meet your needs is a process that should not be pursued hastily. By offering a free 30-day trial, we make it easy for you to experience the many benefits of our ordering platform.
The Bottom Line
Investing in robust restaurant ordering system software is one of the best ways to prime your restaurant for future success. The industry experts at Takeaway Solutions have designed a product that makes online ordering a convenient, seamless process. We invite you to contact us to find out how our software can help you drive new customers to your restaurant and maximise your profits. We look forward to serving as your trusted resource for online ordering success.